Travel Assistance

Exclusive Global Assistance & Concierge Services

Beyond medical emergencies, Starr Travel Insurance stands out by including premium, non-medical assistance. Through our subsidiary, Assist Card, every policy provides you with:

  • 24/7 global concierge and assistance services—anywhere in the world
  • Help replacing lost travel documents, such as passports or tickets
  • Last-minute restaurant reservations and local recommendations
  • Support during unforeseen travel disruptions and other emergencies

Whether you’re planning a once-in-a-lifetime vacation, a business trip, or visiting family abroad, Starr Travel Insurance and Assistance is your partner for dependable coverage, expert support, and true peace of mind wherever your travels take you.

Travel smarter—choose Starr for above and beyond travel insurance protection.

Pre-Trip Services: Plan Your Travels with Confidence

Preparing for international travel can be overwhelming. Our Pre-Trip Services make the process easier by providing expert guidance and up-to-date resources to ensure you’re ready for any destination.

    Pre-Trip Assistance Includes:

     

    Passport and Visa Requirements: Get information on necessary documents and step-by-step guidance for passport and visa applications.

     

    Travel Advisories: Stay informed about safety alerts and travel restrictions at your destination for peace of mind.

     

    Foreign Currency Exchange Rates: Access current exchange rates to plan your travel budget efficiently.

     

    Vaccination and Immunization Requirements: Receive recommendations and requirements for vaccines and immunizations needed for entry or health safety.

     

    Weather Conditions and Packing Advice: Check temperature and weather forecasts to pack appropriately for your destination.

     

    Local Consulate and Embassy Contacts: Find the address and telephone numbers of the nearest embassy or consulate for emergency support while abroad.

     

    Cultural Events and Activities: Discover cultural events, festivals, and local attractions to enhance your trip experience.

During Trip Services: Comprehensive Travel Assistance When You Need It Most

When you’re traveling, unexpected emergencies can disrupt even the best-planned journeys. Our travel insurance goes beyond financial protection, providing you with 24/7 access to essential travel assistance services designed to keep you safe, healthy, and supported—wherever you are in the world.

    In-Trip Travel Insurance Services Include:

     

    Access to Trusted Medical Providers: Connect with qualified doctors, hospitals, and medical specialists in your travel destination for prompt and reliable care.

     

    Medical Transfers (In-Country): Arrange safe and efficient transportation to the nearest medical facility if you fall ill or are injured during your trip.

     

    Medical Evacuation & Repatriation: In the event of a serious medical emergency, we coordinate emergency evacuation to superior medical care or return you home safely.

     

    Repatriation of Remains: If the unimaginable happens, we manage the respectful and timely repatriation of remains to your home country.

     

    Ongoing Medical Monitoring: Our medical team monitors your condition and stays in close contact with both you and your family for peace of mind and continuity of care.

     

    Eyeglasses Replacement Assistance: Lost or broken glasses abroad? We help replace your prescription eyewear quickly so your plans aren’t disrupted.

     

    Medications Replacement Support: If your prescription medication is lost or runs out, we’ll help you obtain replacements—wherever you are.

     

    Lost Luggage Location & Recovery: Our team assists in tracking, recovering, or replacing your missing bags, so you don’t miss out on your travel experiences.

     

    Legal Assistance Abroad: If you encounter legal issues while traveling, we connect you with English-speaking lawyers and provide translation and support services to help navigate foreign legal systems.

     

    With our travel insurance, you travel with the confidence that help is always just a phone call away—for medical emergencies, lost items, or legal assistance abroad. Focus on making memories, not worrying about what can go wrong.

     

    Need help during your trip or want to review your travel insurance coverage? Call us anytime at 866-477-6741.

     
Concierge Services: Personalized Assistance to Enhance Your Travel Experience

Our travel insurance goes beyond emergencies—enjoy access to exclusive concierge services designed to make every journey seamless, convenient, and truly memorable. Whether you need help making reservations, securing event tickets, or navigating language barriers abroad, our expert team is here 24/7 to take care of the details.

    Travel Concierge Services Include:


    Travel Reservation Services: Let us handle your flight, hotel, and transportation bookings, ensuring the best options for your itinerary and budget.


    Destination Profiles: Receive customized insights on your travel destination—including local attractions, must-see sights, safety tips, and cultural highlights.


    International Message Service: Stay connected—our message services help you stay in touch with family, friends, or colleagues, wherever you are in the world.


    Language Assistance: Overcome language barriers with on-demand translation support and multilingual assistance during your travels.


    Event Ticketing: Secure hard-to-find tickets for concerts, sporting events, cultural performances, and other exclusive local experiences.


    Floral Services: Send flowers internationally, whether to commemorate a special occasion or show appreciation during your journey.


    Hotel Accommodations: Get recommendations and secure reservations at top-rated hotels—tailored to your interests, location, and price preferences.


    Restaurant Referrals & Reservations:Discover the best local dining spots and let us book your table for an unforgettable culinary experience.


    Experience the difference our travel insurance concierge team can make—so you can focus on making memories, not managing travel hassles.


    To access our personalized concierge services or upgrade your travel insurance plan, contact us anytime at 866-477-6741.